CybrLimo is a luxury ground transportation (car and limousine) service operating in Atlanta, Georgia. We send transactional SMS notifications related to ride bookings to customers who book transportation with us by telephone.
Customers book rides by calling our reservation line. During the booking call, the customer verbally provides their mobile phone number, and we then ask for their explicit consent to receive booking-related text messages at that number. Consent is requested at this exact point in every call:
“What’s the best mobile number for you? … Would you like to receive your booking confirmation and ride updates by text message at that number? Message and data rates may apply. You can reply STOP at any time to opt out.”
The customer must answer affirmatively (“yes”) before any messages are sent. A “no” response is honored and no SMS is sent to that customer. Phone numbers are collected only from the customer directly, only during the booking process, and are never purchased, rented, or obtained from third parties.
The first text message sent to a newly enrolled customer is their booking acknowledgment, which restates their reservation details, confirms enrollment, and includes opt-out instructions:
Cyber Limo: We’ve received your request — [vehicle] on [date] at [time], [pickup] to [destination]. A dispatcher is confirming your vehicle now. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
A booking confirmation follows once a dispatcher confirms the reservation.
All messages are transactional and tied to a specific booking event. We do not send marketing, promotional, or advertising content. Message frequency is limited to booking events — typically 1–3 messages per reservation.
CybrLimo operates a public demonstration line at (470) 999-9389 so prospective customers and transportation operators can experience the booking service firsthand. By calling the demo line and verbally agreeing to receive a text during the call, you consent to receive a single booking-acknowledgment SMS from Cyber Limo at the mobile number you provide; consent is not a condition of any purchase.
Consent on the demo line is collected the same way as on our reservation line — verbally, after you provide your number, using the script above — and is subject to the same rules: message frequency is one message per demo booking (a second message follows only if your test booking is confirmed or cancelled); message and data rates may apply; reply STOP to opt out at any time; reply HELP or email andrew@cybrlimo.com for assistance. We never send marketing messages from the demo line, and we do not sell, rent, or share your mobile number or your consent with third parties.
Message and data rates may apply per the customer’s mobile carrier plan. This disclosure is made verbally during consent collection and is included in message content.
Customers may opt out of SMS notifications at any time by replying STOP to any message. Opt-outs are honored immediately and automatically. Customers may reply HELP to any message for assistance, or call our reservation line. Opting out of SMS does not affect a customer’s ability to book rides with us.
Customer phone numbers are used solely for booking-related communication. We do not sell, rent, or share customer phone numbers or SMS consent data with third parties for marketing purposes.
Full policies: Privacy Policy · Terms of Service